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Our Diving Gear – Tested for Real Conditions
We are water sports enthusiasts at heart: divers, freedivers, and sailors. Because we actively use the gear ourselves, we understand the importance of reliable protection and unrestricted movement underwater. DeepGloov equipment is developed with these priorities in mind.
Every product goes through a thorough testing process before release. After completing our in-house evaluations, we partner with a dedicated team of professional divers and sailors to conduct field testing in real-world environments. Only after meeting these standards do we introduce a product to the market.
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Sales
1230456789 sales@deepgloov.com
Complaints
1900 223 8899
Returns
returns@deepgloov.com
Marketing
1700 444 5578
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Frequently Asked Questions
Common Questions and Answers about Our Services - DeepGloov
How do I create an account?
You can create an account by clicking on the ‘Sign Up’ button on our homepage and filling in the required information. Once submitted, you’ll receive a confirmation email to activate your account.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal, and bank transfers. You can choose your preferred method during checkout.
How can I reset my password?
If you forget your password, click on the ‘Forgot Password?’ link on the login page. You’ll then receive an email with instructions to reset it.
How do I contact customer support?
You can reach our customer support team via the ‘Contact Us’ page on our website or directly through our live chat feature available on every page.
Can I track my order?
Yes, you can track your order by visiting the ‘My Orders’ section in your account. You’ll find tracking information there once your item has shipped.
What is your refund policy?
Our refund policy allows for refunds within 30 days of purchase, provided the item is returned in its original condition. Please check our return policy page for more details.
Do you offer international shipping?
Yes, we offer international shipping. During checkout, you can select your country to see shipping options and costs.
How do I leave a review?
You can leave a review on the product page after your purchase. Just click on ‘Write a Review’ and share your thoughts.
Where can I find my order history?
Your order history can be found in your account dashboard under ‘Orders’. Here, you can view all previous orders and their status.
What happens if my item is damaged?
In the event your item arrives damaged, please contact customer support immediately for assistance and potential replacements.